Shipping Policy – ShopZilla

Last Updated: June 2026

Thank you for shopping with ShopZilla. We are committed to delivering your orders as quickly and safely as possible.

Order Processing

• Orders are usually processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

• We deliver orders across Pakistan.
• Estimated delivery time is 3 to 5 working days after the order has been processed.
• Delivery times may vary depending on your location, weather conditions, public holidays, or courier service delays.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.
• From time to time, ShopZilla may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you may receive tracking information through email, SMS, or WhatsApp (where available).

Incorrect Address

Customers are responsible for providing accurate shipping information. ShopZilla is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delayed Deliveries

While we aim to deliver all orders within the estimated timeframe, unforeseen circumstances may occasionally cause delays. We appreciate your patience and understanding.

Damaged or Lost Shipments

If your order arrives damaged or you believe your shipment has been lost, please contact us as soon as possible so we can assist in resolving the issue.

Contact Us

If you have any questions regarding shipping, please contact us:

Store Name: ShopZilla
Email: shopzilla0103@gmail.com
Phone: 0331-9777712

Thank you for choosing ShopZilla. We appreciate your trust and look forward to serving you.